Home-3-FIELDBOSS[1]CUSTOMER SERVICE AND CASE MANAGEMENT

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One of the most popular features in FIELDBOSS is case management. With cases, everything your organization needs to deal with is logged, assigned and flagged for follow-up. Business processes are easily automated, things stop falling through the cracks, and everyone’s stress level goes down.

Join us for a 30-minute explanation of cases in FIELDBOSS including:

• Organization-wide case activity tracking
• Automated customer email responses
• Communicate and track requests for parts and scheduling with the field
• Real time case status updates both internally and externally
• Unresolved case alerts

Please fill out the form to watch the recorded webcast: