Women in HVACR: A Growing Trend

During a time when the HVAC industry is struggling to find enough qualified service technicians and installers, women, without a doubt, represent the largest underutilized resource available to the industry. As of 2017, women made up nearly 47 percent of the U.S. labor force. In HVACR, however, that number is significantly lower. Of the 448,000 Americans employed in 2017 as HVACR mechanics and installers, just 2 percent of those were women, according to the U.S. BLS. However, while the HVACR industry has traditionally been male-dominated, women are starting to have their own successes as both owners and technicians.

Women in HVACR Trends

Just 10 years ago, it was fairly rare to see a female working on industrial air conditioning and exceedingly rare for one to own their own contracting business. But times are changing.

Today, more women are entering the field, thanks to advocacy, personal encouragement, and mentoring, and increasing numbers of girls pursuing the STEM fields early on in their academic career. Recruitment efforts within the industry are also gaining steam, thanks to organizations like Women in HVACR, a national organization dedicated to increasing the number of women in the industry. Women in HVACR provides support, mentorship, scholarships, and helps women break into the industry. Through the organization, they connect with schools and help to make the HVAC industry less of a mystery while encouraging women to consider it as a career choice.

Meanwhile, HVAC companies themselves are trying to assist women in making the transition by hosting career fairs, awarding scholarships, and helping to support women new to the field. Additionally, many trades schools, local and federal governments, and private institutions are helping to make it easier for women to train for jobs in AC maintenance, industrial air conditioning, and more.

Some other trends the industry is seeing is more daughters taking over family-owned HVACR businesses passed down from their fathers. Additionally, there is a growing rate of professional positions being filled by females; More women in every position, at every level, from manufacturing to service providers, and from wholesalers to educators. There has also been an increase in women in the HVACR programs at technical schools.

As more women take the helm of major HVAC contracting companies, they are presenting themselves as positive role models for other women and proving that the job isn’t “just for men.”

The Industry Needs Women

The HVAC industry is projected to grow significantly in the next few years. Continued industry growth combined with the estimated retirement of a large percentage of older HVAC employees means the industry needs women to survive. The industry will need about 115,000 new workers trained and ready to work by 2022 just to meet the expected demand of this aging industry. Attracting women into the industry will help fill the need for HVAC professionals. This starts at the high school level, informing students of the opportunities available with a two-year trade degree as opposed to a four-year college degree.

An Untapped Resource

One HVAC company said one of the biggest changes to her business was hiring female technicians. The majority of her customers are women because usually the men are gone and the moms are at home. Women relate to women and in some cases, feel safer having a female technician in the home. The company says that now a lot of their competitors are continuously trying to recruit the female techs.

 

Not every challenge of being a woman in a primarily male industry has been lifted, but the HVACR industry continues to further open its doors to women seeking a stable, well-paying career. With the increasing open-mindedness and equality, career opportunities, ownership abilities, and established support systems in place, more women are starting to take notice and consider the HVACR industry as a career. As the skilled trades shortage grows larger each day, it’s imperative to begin changing the perception of a woman’s ability to excel in the trade professions. For HVACR businesses to continue to grow they need to find enough quality employees for the future. Owners must look outside the industry’s preconceived idea of what a service technician looks like. It is exciting to see this transformation beginning to take place and to see more women getting involved and succeeding in the HVACR world.

FIELDBOSS stays current on industry trends to keep you informed on what’s happening in the HVACR world. Read our blog and sign up for our newsletter for all the latest news.

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TSSA Receives Failing Grade from Auditor General Over Elevator Safety

Last week, Bonnie Lysyk, Ontario’s Auditor General, released her annual report. It stated that the TSSA, the agency responsible for inspecting Ontario elevators, is failing to meet its mandate to protect public safety.  Lysyk says the Technical Standards and Safety Authority (TSSA) is doing little to tackle real elevator safety issues. Ontario’s PC government has now directed the TSSA to take immediate steps and produce an action plan by Jan. 31, 2019 in response to the report.

 

Large elevator maintenance companies
Lysyk says that the TSSA lacks the appropriate enforcement powers to deal with big elevator companies. A small number of these companies dominate Ontario’s market and for years have been failing to maintain most of Ontario’s operating elevators in accordance with safety laws. The TSSA has tried with little result to have these large elevator maintenance companies perform required maintenance and safety tests. It has repeatedly prosecuted the same large maintenance company, resulting in guilty verdicts and fines over $1 million However, in 2018, 93% of the inspected elevators maintained by this company in regions related to the prosecutions failed to pass their latest TSSA inspection. Shockingly, five of these elevators are located in a Toronto hospital.

TSSA oversight
In her annual report, Lysyk criticized the TSSA for poor oversight. It noted that most elevators and escalators in the province fail to comply with safety laws. The report stated, “We found cases where the TSSA has focused on areas where it can recover its costs even though its activities have little effect on public safety, and we found other areas in which the TSSA does not generate revenue from licensing fees and where it has done little to enforce public safety, even though risks to public safety exist.”

TSSA’s outdated computer system
Lysyk also called out the TSSA’s outdated computer system. It “contains inconsistent and incomplete information about the safety status of devices and businesses that it regulates,” she wrote. “TSSA’s licensing system does not communicate with the system that captures inspection information,” she explained. “As a result, in 2018, the TSSA renewed the operating licences of over 300 elevators that at the same time were still shut down by the TSSA for being unsafe to operate.”

80% of elevators in Ontario failed inspections in 2018
In 2018, just over 80% of elevators failed their TSSA inspection, mostly because maintenance and safety work required by law was not done on time. Lysyk blames the agency for being ineffective in its enforcement of elevator safety. Her report says the small number of elevator maintenance companies that dominate the market are failing to get safety work done on time, but the TSSA is having little success in cracking down.

According to her report, the safety authority deems it impractical to shut down the operating licences of the large maintenance companies – ThyssenKrupp, Kone, Schindler and Delta – no matter how poor their track record, and equally difficult to take non-compliant elevators out of service.

“Shutting down elevators to enforce compliance is also not practical,” the report states. “Unless there is an immediate risk to public safety, it only affects the building’s tenants and ends up benefiting the maintenance companies, as they often charge owners a higher rate for performing emergency repairs to bring the elevators back into service.”

Who is to blame?
The report found many building owners avoid taking on the big companies. Building owners also find it challenging to use smaller independent companies because of ironclad contracts and a requirement to use company-owned technology.

The elevator companies tend to blame building owners for being unwilling to spend money on maintenance and also cite a shortage of fully-trained technicians.

TSSA and Ministry of Government and Consumer Services response
The TSSA said in response to the auditor’s report that it was developing a new “outcomes-based regulatory approach for effectively identifying risk, increasing compliance and promoting safety.”

For its part, the Ministry of Government and Consumer Services, which is responsible for the safety authority, said it was looking to enhance its oversight processes to provide greater assurances that the TSSA is meeting its public safety mandate in the interests of the people of Ontario.

FIELDBOSS is a proud member of CECA and NAEC. We stay current on industry trends to keep you informed on what’s happening in the elevator world.  Read our blog and sign up for our newsletter  for all the latest news.

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New Release: FIELDBOSS 3.0 for HVAC Contractors

FIELDBOSS 3.0 is now available for new and existing HVAC customers!

With version 3.0 FIELDBOSS customers are now able to manage progress billing for construction projects and inventory stock levels within the system much more efficiently.

In addition to the two major functionality improvements, version 3.0 adds new features and performance enhancements that continue to streamline HVAC contractor business processes.

FIELDBOSS 3.0 for HVAC, key enhancements include:

Progress Billing

New to FIELDBOSS HVAC, Progress Billing allows project ‘phases’ to be tracked and billed as work on the phase progresses, with the system automatically managing retainage (holdback) for phases in accordance with AIA standards. This new feature also allows an ‘Application for Payment’ to be generated and sent to the customer, which can be adjusted at any time.

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New Inventory Functionality

FIELDBOSS 3.0 introduces support for inventory management integrated with Dynamics GP. New functionality allows customers to view stock levels at warehouse locations directly in Dynamics 365, and mark inventory items as allocated once the Work Order is created. Once an item is out of stock, users can receive a warning when placing a Work Order for these items.

Wage Categories

Version 3.0 extends the innovative functionality released in previous versions to further optimize the Service Activity feature by providing the ability to ensure compliance with ‘Prevailing Wages’ as required by law and/or contractual agreement. When a Time Card is completed, FIELDBOSS will use the appropriate “burdened cost” for job costing purposes. This feature is an optional extension of Labor Rate tables and can be setup and used only if needed for a specific Work Order or Project.

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Field Requests

Version 3.0 includes the ability to create a ‘Field Request’. This can be used by technicians in the field to create and track requests for services, parts, or other information on their mobile device. This request is routed to the office, which then tracks the request to completion. This feature provides the back office the ability to more effectively queue, prioritize, act and follow up on requests from the field.

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Major Update to Maintenance Contracts 

FIELDBOSS 3.0 introduces significant changes to the way Maintenance Contracts are created and managed, as well as how Maintenance Invoices are generated. In 3.0, a single Maintenance Contract can be used for many different billing cycles, including: monthly, annual, three-year and five-year on the same invoice. Additionally, a new view has been added to quickly identify contracts that are due for annual “escalations”. Maintenance invoices can now be generated for the current month or can be generated in advance for dates in the “next month”.

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There are more updates and enhancements included in these releases that are not highlighted in this blog post. And as always, we have also implemented several smaller improvements and fixes.

If you are a current customer looking to upgrade, or would just like some more information on FIELDBOSS 3.0, please contact us .

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Employee Spotlight: Jacqueline Park

The Rimrock Corporation team is made up of many hard working, talented individuals with interesting stories to tell. In our Employee Spotlight series, you’ll meet some of these people, learn what they do, and how they keep Rimrock exciting and fun.

This month we shine the light on Jacqueline Park, our Director of Consulting.  Jacqui was born and raised in Sarnia, and went to university in London, Ontario. Before moving to Toronto, she lived in Burlington for 10 years. Jacqui now lives in Toronto, and loves it!

Prior to working at Rimrock, Jacqui worked in various IT roles- as a programmer, developer, systems administrator, project manager and business analyst. She also did some independent contracting work.

In her spare time, Jacqui loves hitting the gym. A self-proclaimed gym rat, Jacqui spends a lot of free time running, swimming, cycling, and doing crossfit. She even manages to do a few triathlons in the summer. She’s also been teaching yoga for over 10 years and still teaches weekly. She practices most days along with breathwork and meditation every morning – which she credits for keeping herself grounded and focused.

Read on to find out more about Jacqui.

What do you love most about working at Rimrock & how long have you been here?

I have been here for about 6 weeks now – I am learning so much from everyone! I am so grateful and inspired to be working with such a talented group of people. I am quite comfortable in an entrepreneurial environment and I really appreciate the inclusive culture and work life balance that we have here.

What is your favorite place that you have visited and where is your next dream vacation spot?

I don’t have a favourite. Every place I have visited holds a special memory for me. My most recent trip was to India. I travelled there last fall for the first time; any concerns and fears that I had completely vanished once I arrived in Rishikesh. The people, food, culture, markets, temples – and all the bright colours – it was magic! I would go back in a heartbeat. My next big trip will be Vietnam and Cambodia or Bali.

If you could do another job for just one day, what would it be?

I would love to be a sound engineer at a massive music festival or rock concert.

What TV shows/music/apps/Podcasts are you currently obsessed with right now?

I’m a huge music/concert junkie – I go to shows every week. Lately I’ve gotten into Rainbow Kitten Surprise and really excited that I was able to get tickets to an upcoming show in TO. My absolute favourite band is Alt-J. I drove to Cleveland last summer to see them – great road trip!

If you could have a drink with anyone (fictional, alive, dead, famous, non-famous) who would it be and why?

Buddha – but I don’t think he drinks…maybe a tea?

Tell us a “fun fact” about yourself or your “secret talent” that your colleagues might not already know.

Some of you may know this already but I dedicated many years of my life to boxing – both amateur and pro. In 2008 I was ranked top 5 in the world in my weight class. I got to travel and compete all over the world with Team Canada as an amateur and I wouldn’t trade those experiences for anything else.

 

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Where Does the U.S. Stand on HFC’s Heading into 2019?

Since last year, when a U.S. Court of Appeals ruled that the EPA could not ban HFCs through its Significant New Alternatives Policy (SNAP) program, there has been a lot of confusion around HFC’s. End users who thought they would have to transition from high-GWP HFCs to other refrigerants were suddenly given a reprieve, while states, such as California and New York, created their own HFC regulations. Many in the HVACR industry hope the U.S. simply accepts the phasedown schedule recommended in the Kigali Amendment which they have yet to ratify. So where does the U.S. stand in regards to HFCs heading into 2019?

The future of HFC controls at the federal level is unclear for a few reasons.

  1.  SNAP Ruling -The U.S Supreme Court has declined to consider a review of the U.S. Court of Appeals for the D.C. Circuit’s decision to block the Environmental Protection Agency’s (EPA) ban on HFCs. This leaves in place the decision from last year, which overturned the EPA’s directives to ban high-GWP refrigerants such as R-404A and R-410A from use in certain applications.
  2. Kigali Amendment –The initial steps of the HFC phase-down are set to take place starting January 1st, 2019. Yes, that’s right… just a little over a month away. In order for this first step to be taken a total of twenty, or more, countries had to ratify the Kigali Amendment. Currently there are over fifty-three countries that have ratified. Some of these countries include Germany, Mexico, United Kingdom, Canada, Australia, France, Ireland, the European Union, and many more. Missing from that list is the U.S. The United States has not ratified the Kigali Amendment. It seems as though, for the United States, the Kigali Amendment has been forgotten. Businesses and many in the industry have pushed for Trump to ratify to no avail.
  3. EPA Section 608 – The EPA recently proposed to revise the Section 608 refrigerant management regulations, where it would “rescind the leak repair and maintenance requirements” for HFCs. In addition, EPA has asked for public comments on whether technicians should have Section 608 certification before being allowed to purchase or handle HFCs, as well as if there should be a requirement to recover or reclaim HFCs. Last week Fifteen U.S. states and the District of Columbia sent a letter to the U.S. Environmental Protection Agency (EPA) “strongly opposing” its proposed revisions to updated leak repair and maintenance regulations for stationary refrigeration and air conditioning equipment containing HFCs. The ACCA, America’s largest HVACR contractor group, has raised serious safety concerns over the possibility that unqualified people might be allowed to handle refrigerants. Not only would this have a negative effect on the climate, it would negatively impact the HVACR industry as a whole. If the EPA doesn’t step up and address HFCs, each state will end up with their own rules.

 

As of today, 4 states have already adopted their own HFC refrigerant regulations to compensate for the federal level activity. All of this has created a great deal of uncertainty in the industry. That’s why it is so important for the EPA to step up and decide how to regulate HFCs for the nation, because if it does not, then the HVACR industry could be exposed to a patchwork of regulations that varies from state to state. The EPA anticipates issuing a proposed rule addressing HFCs in early 2019. If the U.S. government doesn’t ratify the Kigali amendment and/or the EPA doesn’t take charge of HFC’s, expect even more refrigerant confusion in the coming years.

FIELDBOSS stays current on industry trends to keep you informed on what’s happening in the HVACR world.  Read our blog and sign up for our newsletter  for all the latest news.

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Employee Spotlight: Saadia Zakki

The Rimrock Corporation team is made up of many hard working, talented individuals with interesting stories to tell. In our Employee Spotlight series, you’ll meet some of these people, learn what they do, and how they keep Rimrock exciting and fun.

This month we shine the light on Saadia Zakki, our Project Coordinator. Saadia was born and raised in Pakistan. She spent 7 years studying and working in England before moving to Toronto in 2012. Prior to working at Rimrock, Saadia worked in various administrative and Project Management roles in several industries from Business to Food and IT services.

In her spare time, Saadia loves music, painting, baking and long nature walks.

Read on to find out more about Saadia:.

 

What do you love most about working at Rimrock & how long have you been here?
It’s just been over a month now and I am loving it here! Wonderful team to work with. I love the work life balance that Rimrock offers.

 

What is your favorite place that you have visited and where is your next dream vacation spot?
We had some friends in Leominster (South Wales, UK) and I loved visiting them. They had a lovely 18th century cottage at the bottom of the hills. It was always refreshing to take a break from fast paced city life and rediscover my own self.

Dream vacation spot is Bali!

 

If you could do another job for just one day, what would it be?

A Fire Fighter.

 

If Hollywood made a movie about your life, who would you like to see cast as you?

I would like to cast myself as ME 😊

 

What TV shows/music/apps/Podcasts are you currently obsessed with right now?
None! I hardly get any time for these with two little young ones.

 

Tell us a “fun fact” about yourself or your “secret talent” that your colleagues might not already know.

I am a good cook! (I think…..lol)

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Employee Spotlight: Tim Powers

The Rimrock Corporation team is made up of many hard working, talented individuals with interesting stories to tell. In our Employee Spotlight series, you’ll meet some of these people, learn what they do, and how they keep Rimrock exciting and fun.

This month we shine the light on Tim Powers, our Senior Software Engineer. Tim hails from Bowmanville, Ontario, where he was quite the high school jock, playing both rugby and hockey. Although Tim has only been with Rimrock since May, he is no stranger to Rimrock. A former employee, Tim worked with us in the early days from 2004-2006. He went on to work for companies including Tectura, Hewlett Packard (HP), and most recently he was the Dynamics 365 Business Solutions Advisor at Avanade. We are thrilled to have Tim back with the team.

Read on to find out more about Tim.

What do you love most about working at Rimrock?

I love that Rimrock offers an amazing work/life balance because that is something that’s really important to me and my family. I also love that I get to be a part of growing and developing the FIELDBOSS product.

What is the number one challenge you face in your role?

Deciding which enhancements should be included in software releases.

What TV shows/book/app are you currently obsessed with right now?

I just downloaded the Ancestry.ca app to learn a little more about my family history. As for TV shows, right now I’m watching a lot of little kid shows with my children 🙂 Tuesdays with Morrie is a book I really love.

If you had to eat one meal for the rest of your life what would it be?

It seems like everyone at Rimrock has the same answer for this question…..Sushi!

Tell us something about you that might surprise us.

I think it would surprise people to know that I toured Finland and Sweden with my rep Hockey team. That was such an incredible experience!

What is the first concert you ever attended?

U2- Joshua Tree

What is your favourite place to travel to?

Thailand! The food, the people, the culture, the scenery….such a beautiful place to travel.

If you could have a drink with anyone (fictional, alive, dead, famous, non-famous) who would it be and why?

Super Man because he might give me some tips on how to fly.  I would never have to wait in traffic!

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3 Ways to Stay Profitable in an Unstable Economy

Failure to plan is planning to fail. While you can’t predict the future, you can certainly prepare for it. Tariffs, trade wars, technician shortages, interest rate hikes…… how can your field service company stay profitable in an unstable economy? You have to be prepared. A comprehensive field service management software can help your company mitigate risk to stay profitable in challenging times.

Here are 3 ways FIELDBOSS field service management software can help contracting business owners stay profitable in an unstable and uncertain economy:

  1. Real-time visibility and reporting: A comprehensive field service management software offers an in-depth understanding of your business. If you know how many service calls you need per day for your service department to stay profitable, then you know in real-time if you are short on calls. If you are short on calls, you can advise your team to follow up on open repair quotes and see if the customer is ready to schedule. Real-time reporting also offers:
  • A detailed, real-time view of the whole business
  • Intelligence to recognise emerging trends
  • Potential to seek and respond to new opportunities or threats
  • Power to understand key areas delivering profit and loss
  • Make fast, informed decisions based on accurate and live information

 

  1. Maintenance Agreements: Maintenance agreements are the key to off-season profitability and economic downturn stability. They ensure companies stay busy and profitable. As well, many field service industries such as HVAC and Elevator Service are somewhat recession proof: people still need their equipment to work, so they opt for repairs over replacement. This creates more work, and, eventually, that client will still need a replacement. FIELDBOSS can help automate and efficiently manage your maintenance contracts and also alert you to which clients are not signed up yet.

 

  1. Manage unbillable time: During times of economic instability, some contractors become more aggressive in their pricing in order to attract more clients. However, rather than lower your rates, look at what you can do to lower your overhead and expenses. Think about managing unbillable time — time between calls, organizing and inputting paperwork, or any labor you pay that does not have revenue associated with it. An end to end field service software can help decrease unbillable time by:
  • pinpointing which technicians aren’t pulling in any revenue
  • creating the need for fewer dispatchers, schedulers and back-office personnel
  • invoicing more quickly
  • eliminating duplicate data entry
  • reducing technician paper-work
  • increasing first-time fix rates
  • decreasing technician drive-time

 

An unstable economy doesn’t have to mean the end of your business. With a little lateral thinking and the help of a comprehensive field service management software, your company can sail through the hard times and come out stronger than before.

Contact our client services team to set up an online demo or to learn more about FIELDBOSS.

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Update on the Steel and Aluminum Tariff

The Trump administration enacted tariffs of 25 percent and 10 percent, respectively, on imports of steel and aluminum in late March, temporarily exempting a handful of close trading partners. Since then, there have been several significant updates on the steel and aluminum tariff.

On April 30th, before the midnight deadline on whether to impose tariffs on aluminum and steel from Canada, Mexico and the European Union, the White House announced it would give the allies 30 more days while they continue negotiating a final agreement on trade issues.

The allies have been pushing  U.S. officials to make the exemptions permanent — a move the White House has resisted as it continues to seek an updated North American Free Trade Agreement with Mexico and Canada. However, permanent exemptions were given to South Korea, Argentina, Australia and Brazil.

China has retaliated by imposing tariffs on a variety of U.S.-made goods, including HVAC equipment, and filing a complaint with the World Trade Organization. The EU has threatened to do the same if they do not receive a permanent exemption.

The tariff – and the threat of the tariff – have already caused increased prices in the HVAC industry. Many contractors are reporting that they are already receiving price increases from manufacturers and they are expecting that this trend will continue.

So, what can HVAC contractors do to manage the effects of the tariff?

–        Reach out to your current customers that are in the market for new HVAC systems and encourage them to act now before prices increase.

–        Contact all open leads and inform them of pending price hikes. Use this opportunity to close existing estimates.

–        Create a marketing campaign to ensure all clients are aware of the price increase potential so they are not caught off-guard as costs will ultimately be passed down to end users.

–        Evaluate the impact these price hikes may have on your pricing and anticipated margins and act accordingly ie. Adjust flat rate pricing

–        Make sure to advise commercial clients about potential price increases during the sales, bidding and quoting process.

–        Check in regularly with your suppliers and review costs.

–        Depending on your inventory model, consider purchasing before prices increase.

 

FIELDBOSS Contractor Management Software can help you market to your existing customers and leads by segmenting your marketing list, so you can contact the right people and inform them about potential price increases and what the tariffs means for them specifically. Reach out to your clients with targeted offers to turn the challenge of tariffs into a sales opportunity for your company.

Contact FIELDBOSS for more information on how we can help you successfully navigate industry challenges.

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Employee Spotlight: Kristin McLaughlan

The Rimrock team is made up of many hard working talented individuals with interesting stories to tell. In our Employee Spotlight series, you’ll meet some of these people, learn what they do, and how they keep Rimrock exciting and fun.

This week we shine the spotlight on Kristin McLaughlan, our Marketing Manager at Rimrock.

Kristin grew up in Caledon East (perhaps you have driven through it on your way to Collingwood while trying to avoid the treacherous 400 on a Friday evening). Kristin moved to Toronto after University, and then to Northern California for 3 years. She has recently returned to Toronto and is quickly remembering what -30 feels like on her face. #backinthe6ix

Prior to working at Rimrock, Kristin had two jobs. Her first job was as a Public Relations Assistant. She describes the experience as Devil Wears Prada, but without the glam. People compared her boss to Meryl Streep’s character so it’s no surprise that she only lasted a year before moving on to become a Marketing Coordinator for a Wellness Center.

Kristin spends most of her spare time teaching and choreographing for dance schools around Toronto. She also just joined Orange Theory Fitness and loves it!

Read on to find out more about Kristin!

What do you love most about working at Rimrock & how long have you been here?

I’ve been at Rimrock for over 5 years now (whoa!). This company is pretty darn mindful of its employees’ happiness. Who wouldn’t value that, right? I also love being surrounded by smart, talented people and I love being constantly exposed to new and interesting marketing challenges.

You have done a lot of travelling. What is your favorite place that you have visited and where is your next dream vacation spot?

Ahh it’s so hard to just pick one! One that really sticks out in my mind is Santorini, Greece. If you visit this place and don’t fall in love with it, you’re a lunatic. Santorini has the most beautiful views you will ever see. Because the island is a caldera (a large volcanic crater formed by a volcanic eruption), wherever you are on the island you’ll have gorgeous views of the other side. The whitewashed walls, maze-like streets, beautifully friendly people and utter food-heaven around every corner will knock your socks right off. Next on my bucket list would be to visit this luxe Igloo hotel in Switzerland.

If you could have magical powers, what kind of powers would you choose?

I’d have to say the power to apparate. In methods of travel, I just don’t think there’s any better way to go. Just instantly appear wherever you want. I feel like pasta: *pop* appear in Italy. I feel like sushi: *pop* appear in Toyko. I guess a lot of what I do is focused around food. Maybe one day we’ll have a working hyperloop and it’ll be almost as good.

Tell us a “fun fact” about yourself that your colleagues might not already know.

I guess a pretty interesting and fun fact is that in my 4th year of University, I auditioned for So You Think You Can Dance Canada (SYTYCD) and it was a pretty cool experience! I made the top 100 before I eventually got cut. It also means that I can share some juicy stories about what it’s like to be a part of a reality TV show.

What TV shows/music/apps are you currently obsessed with right now?

Ugh. Reality TV is my guilty pleasure – I’m so embarrassed to admit it. I’m obsessed with all things related to the bachelor franchise, so obviously I’m tuning in to watch Arie find “love” every Monday night. #sobasic. I also love binging true crime shows on Netflix and just started watching the new season of Black Mirror!

If you could have a drink with anyone (fictional, alive, dead, famous, non-famous) who would it be and why?

That’s a hard one. I have a long list of very interesting and accomplished people… but if I’m truly being honest, if I could have a drink with anyone, I’d have a drink with myself at 70 years old. Firstly, I want to see if I grow up to be the cool, bitter old lady I hope I’ll be. Secondly, I’m sure she’ll have some pretty good advice for me about events that haven’t happened yet. I just really hope it doesn’t Butterfly Effect me though. That’d be a bummer.

Words to live by — What are yours?

You can’t control the events or people around you, but you do have control over yourself. All you can do is adjust and do what you can to make a positive impact on your life, health, happiness, and others.

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