FIELDBOSS Maintenance Contracts & Service Agreements
Throughout your customer’s contract life cycle, FIELDBOSS manages all aspects of their service agreement with you. Visibility and immediate access to accurate contract information not only drives billing velocity, it also empowers your field service teams to identify new sales opportunities that proactively drive customer’s satisfaction and additional revenue. Our walk through will show you:
• Live profitability visible throughout the service agreements life cycle
• Live dashboard views to identify maintenance contracts coming due
• Automate renewal processes with email templates for reminders, notifications and more
• Track options such as equipment cleaning, filter changes, analysis services and more.
• Automatically connect to customer entitlements that streamline scheduling, billing schedules, and more
• Sophisticated scheduling engine that works the same way recurring Outlook appointments work
• Built in escalation functionality for multi-year contracts
• Automated billing engine ensure invoices always go out on time.
• EFT payment options to eliminate maintenance invoice collections time and effort
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