How to Effectively Manage Your Elevator Violations

March 20, 2025
Elevators
6 min read

You’re managing multiple buildings, handling service calls, and keeping tenants happy, and suddenly, another elevator violation notice arrives.

Violations are an unavoidable part of the job, but keeping up with them can feel like a never-ending battle. These compliance failures must be resolved quickly to avoid fines, project delays, and potential liability, especially when violations start stacking up across multiple properties.

In the video below, Brandon, a Senior Consultant at FIELDBOSS, breaks down non-compliance risks and demonstrates how FIELDBOSS simplifies violation tracking. This article summarizes key insights from the video and explains how automation can help elevator companies reduce financial and operational risk.

Read on to learn more.

Click here to watch the full video!

What Are Elevator Violations and Why Do They Matter?

(Timestamp: 00:00 – 01:13)

Elevator violations are compliance infractions local authorities issue when an elevator device does not meet safety or regulatory standards. These can range from minor issues to severe defects that impact safety.

Violation fines can fall on building owners or elevator contractors, depending on jurisdiction. Without effective oversight, unresolved violations can lead to serious financial and legal consequences.

Why Elevator Violations Matter:

  • Violations can accumulate quickly, especially in large buildings.
  • Unresolved issues can lead to compliance penalties or even operational shutdowns.
  • Keeping track of violations and quickly resolving them is critical for maintaining service quality and avoiding unnecessary costs.

The Key to Avoiding Risk:

  • Track violations in real-time to prevent backlogs.
  • Understand the exact status of each breach and who is responsible for it.
  • File compliance documents as soon as repairs are completed.

How FIELDBOSS Streamlines Elevator Violation Tracking

(Timestamp: 01:13 – 02:16)

Tracking and managing elevator violations manually can be overwhelming. With multiple buildings, evolving compliance requirements, and strict deadlines, contractors can’t afford to wait on the office for updates or paperwork. FIELDBOSS streamlines the entire process, keeping the field and office in sync with real-time visibility, automated status updates, and reduced compliance risk.

Get a Centralized View of All Violations

Managing violations manually through spreadsheets, emails, or paper records creates inefficiencies that can result in missed deadlines and costly fines. FIELDBOSS provides a centralized dashboard where elevator companies can track and manage violations in real-time, eliminating guesswork and reducing compliance risks.

Within FIELDBOSS, users can instantly access:

  • Violation ID, Type, and Status – Every violation is logged in the system, making it easy to see which ones are open, in progress, or resolved.
  • Automated Status Updates – As violations move through the resolution process, their status updates automatically. Once a violation is quoted, approved, and assigned a work order, FIELDBOSS tracks every step without requiring manual input.
  • Historical Records – Maintain a complete audit trail of past and present violations to ensure compliance and provide documentation when needed.

By centralizing all violation data, FIELDBOSS makes it easier to track progress and ensures that nothing slips through the cracks.

Set Priorities and Manage Risk

Not all violations have the same urgency level; some require immediate attention due to safety concerns, while others have more flexible compliance timeframes. FIELDBOSS helps teams prioritize work effectively by:

  • Identifying High-Risk Violations:
    The software flags violations based on deadlines, regulatory requirements, and the severity of the defect.
  • Assessing Risk Exposure:
    Know which violations pose the most significant financial or operational threats to your business and take proactive steps to resolve them.
  • Ensuring Timely Compliance:
    With automated tracking and document generation, teams can submit required paperwork to governing authorities without delay, reducing the risk of fines or penalties.

By streamlining violation tracking and prioritization, FIELDBOSS gives elevator companies the visibility and control they need to stay compliant and minimize financial risk.

Enhance Safety Inspections and Improve Worksite Safety with FIELDBOSS and AI

Drill Down into Defects and Compliance

(Timestamp: 02:16 – 03:10)

When a violation is issued, it’s rarely a single issue—it’s often a collection of defects that must be addressed. Understanding what’s wrong, who is responsible, and ensuring repairs are completed on time is critical for smooth compliance. FIELDBOSS simplifies this process by breaking down each violation into clear, actionable steps.

1. Identify Defects and Responsibilities

Each violation includes detailed defect tracking so that elevator contractors and property managers know exactly what needs to be fixed. Within FIELDBOSS, users can see:

  • What’s Wrong – A full breakdown of each defect within the violation.
  • Which Regulations Apply – Local compliance codes (such as New York City elevator safety requirements) are built into the system for easy reference.
  • Who is Responsible – Not every defect falls on the contractor. FIELDBOSS clearly distinguishes between issues that the elevator company must handle and those that are the property manager’s responsibility.

2. Generate Compliance Documents Without Hassle

Once repairs are completed, the next step is filing compliance documents with the local authority. Traditionally, this has been a time-consuming, manual process that requires contractors to generate reports, fill out forms, and submit paperwork before a violation can be officially closed.

FIELDBOSS automates this process, allowing users to:

  • Instantly generate pre-filled compliance reports based on violation records.
  • Customize documents to meet specific regulatory requirements.
  • Submit paperwork quickly and accurately, reducing the risk of delays, errors, or missed deadlines.

Without FIELDBOSS, many elevator companies rely on outdated, manual workflows that slow down compliance efforts and increase the risk of costly penalties. By directly integrating documentation into the violation management process, FIELDBOSS ensures that every necessary step is completed without effort.

Why Elevator Companies Need FIELDBOSS

Elevator violations are unavoidable in the industry, but managing them effectively can mean the difference between seamless compliance and costly penalties.

Many companies still rely on outdated tracking methods like spreadsheets, emails, or disconnected systems to stay on top of violations, often leading to missed deadlines, excessive fines, and operational inefficiencies. It’s easy to fall into the trap of “we’ve always done it this way,” but sticking to old processes in a rapidly evolving industry can put your business at risk.

 Just like in succession planning, adapting to smarter, more efficient ways of working is key to staying competitive. When violations pile up, the process of managing repairs, approvals, and filings becomes even more complex, stretching internal resources and increasing financial risk.

FIELDBOSS eliminates these challenges by providing an automated, centralized system that keeps everything organized. With built-in tracking, automatic status updates, and compliance document generation, elevator companies can stop wasting time on manual processes and focus on delivering efficient elevator service.

Watch the Full Video

Don’t Let Compliance Be a Burden