An often-overlooked part of workplace safety is mental health; and as one of the leading occupations for death by suicide, it is time to take psychological safety in the construction industry seriously. The Invisible Health HazardWhen you think about the hazards of the construction industry, physical risks are probably top of mind. … Continued
Between contracts, quotes, timesheets, and checklists, dealing with paperwork is most certainly a time-consuming and inefficient chore. But is it necessary? Contractors can eliminate the delays and pressures that come with maintaining an endless paper trail while also lowering costs, errors, and wasted time by going paperless. There are a number of ways that paperwork … Continued
If you work in the field service industry, you are accustomed with the usual risks involved in construction. Many field service company owners, however, do not consider the dangers that could lurk in their inboxes. Take this scenario, for example: One of your clients sends you an email to confirm an invoice has been paid. … Continued
Beginning May 1st, the provincial Technical Standards and Safety Authority (TSSA) will introduce a new billing model for annual elevator licenses. The new pre-paid flat fee structure will introduce fee increases for its oversight services in tandem with bundling some costs that were previously invoiced separately. The new “outcome-based” approach of charging fees is meant … Continued
It is essential to create a safe and healthy workplace in order to protect your employees. This is especially important for field service companies. Mobile workers face unique challenges and are regularly subjected to many hazards such as electrical equipment, heavy machinery, power tools, isolated locations, heights, ladders, weather and more. No employer likes to … Continued
The new OSHA Top 10 list has been revealed! Every year OSHA compiles a list of the ten most-cited standard violations from the previous fiscal year. OSHA publishes this list to educate employers about the most commonly cited standards so they can take necessary steps to find and fix recognized hazards before OSHA shows up … Continued
When searching for the right mobile field service software, many forget to consider a very important factor, the circumstances and environment in which their field technicians work in. It is not always possible to connect to Wi-Fi or get a strong signal to a network. Consider the following locations: underground basements, hospitals, construction sites, remote … Continued
In the world of field service management, face-to-face service is mission-critical. In fact, it’s a leading competitive differentiator. When customers require in-person service for equipment maintenance or repair, mobile workers bridge the divide between your company and your customers. According to Salesforce 2019 research, 84% of customers say the experience a company provides is as … Continued
In a long-anticipated move backed by a coalition of business and environmental stakeholders, the U.S. government has passed bipartisan legislation authorizing a 15-year phase down of HFCs in alignment with the Kigali Amendment to the Montreal Protocol. First announced in January 2020 by the U.S. House of Representatives following a similar bill in the Senate, … Continued
Speed, accuracy, and efficiency are considered crucial assets in the field. In recent years, technologies have been introduced to the field service industry that enable field staff to better deliver on these critical performance benchmarks. “The industry has a history of relying on paper-based processes, but now tech professionals are recognizing the benefits of using … Continued
Contracting is a complex business with plenty of room for risks. The good thing is that the right mobile platforms can help manage these risks and, in fact, reveal workplace opportunities. Below are some of the most common challenges field service companies face and ways that mobile technologies can help. Missed sales opportunities in the … Continued
More often than not, the importance of elevators in our daily commute goes unnoticed, unlike subway rides, airplanes, or buses. For most city-dwellers, the elevator is an unremarkable machine that inspires none of the passion or interest that trains or jets do. That is, until the pandemic. The COVID-19 pandemic highlighted the importance of the … Continued