The events happening around the world right now are unprecedented… Things that once appeared to be an unbelievable Hollywood storyline are now the reality of day-to-day living. Many businesses were forced to shut their doors and struggled to adjust to remote work. When the lockdown was announced, FIELDBOSS had already been set up for remote … Continued
When COVID-19 hit, contractor sales professionals were swept into uncharted waters. Now that the initial shock is behind us, those waters, while still challenging, are now perhaps a little more navigable. Salespersons are facing an urgent and immediate need to maintain revenue and customer connection, while at the same time implementing mandatory (and likely on-going) … Continued
Microsoft has decided to retire the legacy Web Client interface for Dynamics 365, and as of December 2020, all Dynamics 365 customers will be transitioned to the new Unified Interface. What is the Unified Interface for Dynamics 365? The new Dynamics 365 Unified Interface is a more responsive web design that improves how Dynamics 365 … Continued
Resco Mobile CRM, the platform that FIELDBOSS mobile is based on, has released a new module called Resco inspections. This new Inspections module offers contractor field staff increased mobile capabilities and flexibility for more accurate data capture, smoother day-to-day operations, and superior customer reporting. With the new mobile inspection module, field staff are able to … Continued
Rimrock Corporation regularly updates our FIELDBOSS software to introduce new features, enhancements, and bug fixes. Major new releases are largely based on feature and technology improvements requested by customers and on new capabilities in the Microsoft Dynamics 365 platform. We recently released FIELDBOSS version 4.0, built within the latest Microsoft Dynamics 365 platform, with the … Continued
Did you know that Office 365 includes Microsoft Teams? Depending on your Office 365 licenses, you likely already have the Microsoft Teams capability. Due to the current Covid-19 climate, working remotely has become a higher priority, even mandatory in many cases. Microsoft Teams can help ease the transition for both employers and employees. Communicate and … Continued
The magazine Wired recently penned an article detailing a very cool new development in the world of vertical transportation. The engineers at ThyssenKrupp in Germany have developed a new way to have two elevator cabins within a single elevator shaft; they call it Twin. The idea is that you can save space and become more … Continued
It’s amazing the number of times executives from successful HVAC Companies have inquired about HVAC Field Service Management software only to say that they’re too busy to make changes or have their service technicians learn something new. The problem is, during the time upgrading is put off, their business is missing out on growth and … Continued
The Elevator Service industry has changed dramatically in the last few years. Customers want faster service, machinery is getting more complicated, and competition is fierce. Elevator service companies are trying to keep pace with the hectic growth of the industry while at the same time trying to increase revenue from maintenance and repair, eliminate fines, … Continued
A new report from the MTA shows transit mechanics ignored repairs on an escalator in Midtown that broke down last February. The top steps of an escalator at the Fifth Avenue-53rd Street subway station were shredded to pieces during rush hour. No one was seriously injured, and a safety mechanism stopped the escalator before passengers were … Continued
More than 400,000 elevator inspections conducted between 2017 and 2019 shows 2,127 instances where elevators were given “satisfactory” or “no violation” ratings by private inspectors — only to attract violations issued by the NYC Department of Buildings in the next 90 days. We know elevator contractors are working hard to keep the elevators in New … Continued
ALARMING STATISTICS When you think about the hazards of the construction industry, physical risks probably top the list- an unprotected fall, an unmarked restricted zone, etc. But what about the dangers you can’t see? Anxiety, depression, suicidal thoughts are as dangerous to worker safety as any tangible job-site threat, but these can’t be mitigated with … Continued