According to a follow-up audit by state Comptroller Thomas DiNapoli’s office, the city’s Department of Buildings has yet to re-examine 1,108 elevators more than a year after auditors found that they had been inspected by “ineffective” workers. Elevators that fall under DOB’s authority must be inspected and tested annually by either DOB inspectors or private … Continued
You can’t run from a recession, but you can get your field service business in a better position to survive it. Recession talk is all around us these days, yet nobody really knows when the next recession will hit. Whether the economic downturn happens next quarter, next year, or later, odds are the economy will … Continued
After months of hard work by industry stakeholders and government representatives, Sens. John Kennedy (R-Louisiana) and Tom Carper (D-Delaware) introduced The American Innovation and Manufacturing (AIM) Act of 2019. The Bipartisan HFC phase-down bill, introduced on November 1, would give the U.S. Environmental Protection Agency (EPA) the authority to regulate HFCs in line with the … Continued
The geothermal industry has joined forces to launch its first awareness campaign through the Geothermal Exchange Organization (GEO), a nonprofit trade association promoting the manufacture, design, and installation of geothermal heating and cooling systems, and it’s using real climate change deniers to sell it. “Featuring real people in real conversations makes our message that much … Continued
The HVAC/R community reported a continued positive business outlook heading into 2020 in the latest AHR Expo and ASHRAE Journal Annual Economic Outlook Survey. The survey is distributed to past and prospective attendees, as well as industry manufacturers, to assess the market leading into the New Year. The 2020 report includes input on trends, issues … Continued
The goal of any field service company is to get as much productivity out of their available resources as possible. Compared to other business models, running a field service organization can be especially challenging. In addition to the financial, customer service and administrative tasks involved with running a business, you also need to manage field … Continued
Millions of Americans don’t realize that the elevators and escalators they use consume five times the energy Washington, D.C. uses every year. Elevators and escalators account for 2-5% of energy use in multi-story buildings, and much of that happens when the units are idle. Currently, the elevator industry lacks incentives and energy savings recognition programs … Continued
The world is heading for a significant growth in energy requirements for comfort cooling. With increasing populations and urbanization, and rising temperatures, cooling is no longer just a luxury, but an urgent priority for health and well-being, productivity, and in extreme cases, survival. However, the warmer it gets, the more we use air conditioning. The … Continued
Do you feel a sense of meaning or purpose in your work? The need for purpose is one of the defining characteristics of human beings. Yet, only about 30% of the U.S. workforce reports being actively involved, enthusiastic and committed to their jobs. Employees want to feel a sense of purpose at work and know … Continued
Today, most companies with mobile field technicians are using some type of field service management software. If the software is doing its job, your organization should be experiencing improvements in revenue generation, customer satisfaction, excellent first-time fix rates and high rates of technician utilization. If you are not realizing positive performance metrics, than it’s time … Continued
According to the U.S. Environmental Protection Agency’s (EPA’s) most recent numbers, the total amount of R-22 reclaimed in 2017 dipped slightly when compared to 2016. With the production of R-22 ending at the end of this year, this is not great news for the HVACR industry. There is good news, however! Refrigerant reclaimers are adamant that there … Continued
When you hear the words cyber attack, automatically your thoughts shift to data breaches in well-known companies. Don’t be fooled by thinking your small to medium sized field service business is safe. Cyber attacks can happen at any moment to companies of all sizes. Ransomware attacks are on the rise but there are ways to … Continued