Ditch the Paper and Increase Productivity with Mobile Forms

Mobile Forms Save You Time and Money, and Increase Your Processing Cycles When completing a paper form out in the field, that document requires physical delivery to the office. The associated costs of this task, both in time and money, can add up. Using a mobile form eliminates these costs, while also significantly increasing your … Continued

Regular Maintenance Keeps Your Elevators Moving Safely

Last month, ThyssenKrupp was convicted for elevator safety violations. The court found them guilty for not fulfilling maintenance requirements and putting the public at risk. “This accident occurred because of ThyssenKrupp’s negligence in fulfilling its contractual and regulatory obligations to maintain the elevator. It is unconscionable that an elevator contractor would compromise public safety by … Continued

Where is my data?

So, do you ever wonder where your Microsoft Dynamics cloud data hangs out? Well, this web page shows you where your data goes once you hit that save button. Contact FIELDBOSS to answer all your cloud questions. #microsoftdatacentre #newdatacenters #whereismydata

How to Keep Your Staff Happy So They Stick Around

Here are a couple of investments that will have lasting, positive effects for your workers and your field service organization: 1. Invest in Training While training technicians on the job may seem obvious, routine training is easy to overlook in service organizations, especially busy ones. Providing continuous training for your technicians, whether it’s in person … Continued

OSHA Rule Provisions Delayed to December 1

Make sure your company is in compliance with the new OSHA recordkeeping rule by December 1st. To be in compliance you’ll have to: Inform each worker of how to report a work-related injury or illness; Establish a “reasonable procedure” for your workers to report work-related injuries and illnesses promptly and accurately; Provide your workers with … Continued

Still using paper-based checklists? Check out the new FIELDBOSS Service Task Configurator

Our new service task configurator: Allows for the creation of unlimited standard Service Tasks and Service Task Configurations (combinations/groups) Gives steps, checks, and tests to perform on a piece of equipment at a specific service interval (maintenance). Allows recording of test values where applicable. Provides date, time and Geo-coordinate stamping on the record to validate … Continued

FIELDBOSS 2.5 Release – Automate Operations and Unify Your Staff

FIELDBOSS is excited to announce a major new release to its FIELDBOSS® Contractor field service software. FIELDBOSS® 2.5 includes many significant new enhancements that were driven by existing customer feedback and the competitive marketplace.  It also includes some bug fixes, performance improvements and a re-design of current functionality to improve processes and usability.  In addition, … Continued

RESCO Mobile CRM Offers 40 New Features in Autumn Update

Some of the highlights are: Create custom dashboards right within the app: users can select numerous entities (tasks, appointments, activities), add action buttons, and display records on a list, map, or as a chart to create dashboards meaningful specifically to them. Calendar hub: users can display multiple entity types at the same time in the calendar; e.g., … Continued

More Women Pursuing Careers in the HVAC Industry

The HVAC-R industry has traditionally been male-dominated. In fact, according to the 2015 Bureau of Labor statistics, women represent only 1.7 percent of all people working in the industry. Despite that low number, women who are involved in the industry are beginning to notice an increase in more women becoming HVACR technicians and contractors, and … Continued

Finding & retaining talent in the future of field service

Another idea to consider is the fact that much of the millennial generation has demonstrated that they prefer university and college to trade school, and are approaching the workforce from a position quite different from construction and field service. These trends, coupled with a general upswing in demand, are creating the perfect conditions for a … Continued

6 Risks that HVAC Managers Can Avoid with Field Service Software

Risk 1: Technician Departure Solution: Build the company knowledge base By linking field techs with each other and with back office personnel, mobile technology keeps everyone within the organization in sync, transcending the limitations of geography. Whether you have technicians that are retiring, off sick, or busy on another job, automating and sharing data reduces … Continued