How FIELDBOSS is Empowering Contractors to Tackle Today’s Top Challenges

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Field service businesses are currently facing numerous challenges that are impacting their profitability and customer satisfaction levels. Some of these challenges include: Increased regulation Aging infrastructure Inflation, supply chain issues, rising costs of materials and labor Customer expectations Cyber security risks Skilled labour shortage FIELDBOSS can help mitigate the risks posed by these challenges and … Continued

Inflation: The Contractor’s Silent Enemy

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Inflation is like a silent enemy, slowly creeping up on the contracting industry and taking away profits. Prices for materials and labor are on the rise, and it’s getting harder and harder for contractors to make a buck while still providing top-notch service. You can’t control the macro factors driving inflation higher, but you can … Continued

The Power of Offline Capabilities in Field Service Software

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You’re out in the field, ready to knock out a job, and BAM – no internet or service. Sound familiar?. Thankfully there is a way to avoid this dreaded scenario… A field service software with true offline capabilities; so you can keep working even when you don’t have service. With offline capabilities, you’re no longer … Continued

One Size Does Not Fit All When It Comes to Field Service Software

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Choosing the perfect software for a field service business can be a daunting task, especially with all the different choices available. Sifting through the noise to find one that perfectly suits your business needs can seem impossible. Should you go industry specific or generic? Balancing current business needs with long-term growth is both paramount and … Continued

Collaboration is Critical: How to Leverage Microsoft Teams for Field Service

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Employees of field service organizations are physically dispersed between dispatch centers, customer locations, the office, home and more making collaboration critical to running your field service business seamlessly and ensuring the best possible outcome for customers. Microsoft Teams enables your organization to communicate and collaborate via instant messaging on an individual or group basis. Additionally, … Continued

In the FIELDBOSS Toolbox: Basic Dispatch

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The FIELDBOSS “Toolbox” is all about offering you some quick tips and tricks to help make your workday more efficient while taking advantage of all FIELDBOSS has to offer. When an urgent phone call comes in from a customer in need, it’s your company’s time to deliver on the promises made to your customer. Basic … Continued

FIELDBOSS 10 Year Anniversary: We Are Just Getting Started

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“If you want to go fast, go alone. If you want to go far, go together.” – African Proverb The achievements of an organization are the direct results of the combined efforts of every individual. FIELDBOSS has reached its 10th anniversary this year. Let’s take a moment to highlight some of the most important milestones … Continued

Games, Magic, and Wine!

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Another year has come and gone. As always, there were challenges to overcome, but we are so fortunate to have had another successful year and we hope you have too! The relationships we have developed over the years are the foundation of FIELDBOSS’ success, and without our amazing clients and dedicated staff, we really wouldn’t … Continued

11 Different Trade Shows: Same 10 Questions

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This year, FIELDBOSS exhibited at 11 industry tradeshows across Canada, the US, and the UK. We meet hundreds of people at every show but are typically asked the same questions. So, here’s a roundup of the top 10 questions we get asked every time. Differentiators 1. What makes FIELDBOSS different from other contractor management software? … Continued

What do you want to be when you grow up? An HVAC Technician!

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Most kids dream of growing up to be professional athletes, dancers, doctors or even video game designers. Not many dream about becoming HVAC technicians. The negative perception of working in the trades has contributed to the growing labor shortage epidemic facing not only the HVAC industry but other skilled trades as well. So how can … Continued