Sometimes viewing things in a different way can be both beneficial and productive. That is where the FIELDBOSS Map View on our Mobile App comes in. By default, when a technician first opens their assigned Service Activities, they’ll appear in a List View sorted in chronological order by date and time. This view style certainly … Continued
Since May is Mental Health Awareness Month, it is the perfect time to talk about mental health in the construction and contracting industry. The stigma around mental health is slowly being recognized, with many businesses attempting to increase awareness and provide support. Companies have made considerable progress in encouraging and supporting a better work environment. … Continued
Investing in a fund whose strategy is to roll-up contractors, as well as companies complimentary to the contracting industry, can be a compelling investment for those with unique industry knowledge and who are able to access such funds. In most cases, investors are venture capital or private equity fund contributors. They are also contractor owners … Continued
Filling out forms and reporting on the status of devices and equipment is something most technicians do on a regular basis. This usually means having to deal with an excess amount of paperwork in the field, and the office having to file and organize them. Utilizing the Inspections feature on FIELDBOSS Mobile allows you to … Continued
Being aware of what your technicians are doing throughout the day is vital to optimizing how your company manages Service Calls and Maintenance. Instead of wasting time contacting technicians one at a time to see what they’re doing and where they are, you will be provided with real time updates from our Mobile app onto … Continued
After two years of a global pandemic, many aspects of society are slowly returning to normal. However, one of the lingering effects of the pandemic-related work stoppages is a stalled supply chain. In March 2020, most businesses were disrupted in one way or another. Some stopped producing products, some sent their employees to work from home, … Continued
Ever since the advent of computerized accounting systems, paying by cheque has been one of the most inefficient manual processes in business. With FIELDBOSS being built within the Microsoft Power Platform, our clients have embraced options for back-office automation unlike their industry cohorts. Going forward, business-to-business (B2B) payments will become a predominant aspect to their … Continued
The Technical Standards and Safety Authority (TSSA) has released the new elevator safety and availability rules in Ontario, which will require elevator owners to record extended elevator outages for public reporting. The new rules will take effect this summer. Starting July 1, 2022, owners and licensees of elevators in residential buildings and long-term care homes … Continued
The 6 Stages of the FIELDBOSS Customer Experience are designed to help all levels of companies get the most out of their software. We want to provide you with the resources to reach your full potential. At FIELDBOSS, we know not every company is equipped with experienced software vetting, planning or implementation staff, or the … Continued
Don’t Take Our Word for It. Hear What Our Customers Have to Say. Continuing our FIELDBOSS client spotlight series with Action Elevator! Action Elevator Inc. is an independently owned elevator company servicing the New Jersey Metropolitan area, with headquarters in Fairfield, NJ. They are a commercial full-service provider offering repairs, installations, and maintenance for residential, … Continued
When an urgent phone call comes in from a customer in need, it’s your service departments time to shine. Don’t let your software and its limitations effect the service you provide to your customers. Basic Dispatching in FIELDBOSS is designed to make the process of scheduling your technicians as efficient as possible without sacrificing functionality. … Continued
If you’re struggling to find qualified, skilled workers to fill open positions in your field service company, you’re not alone. The industry’s talent pool started shrinking due to a retiring workforce and technician turnover years ago. Unfortunately, it has continued to shrink even more due to pandemic-related shutdowns, layoffs, and resignations, putting even more pressure … Continued