After two years of a global pandemic, many aspects of society are slowly returning to normal. However, one of the lingering effects of the pandemic-related work stoppages is a stalled supply chain. In March 2020, most businesses were disrupted in one way or another. Some stopped producing products, some sent their employees to work from home, … Continued
Ever since the advent of computerized accounting systems, paying by cheque has been one of the most inefficient manual processes in business. With FIELDBOSS being built within the Microsoft Power Platform, our clients have embraced options for back-office automation unlike their industry cohorts. Going forward, business-to-business (B2B) payments will become a predominant aspect to their … Continued
The Technical Standards and Safety Authority (TSSA) has released the new elevator safety and availability rules in Ontario, which will require elevator owners to record extended elevator outages for public reporting. The new rules will take effect this summer. Starting July 1, 2022, owners and licensees of elevators in residential buildings and long-term care homes … Continued
The 6 Stages of the FIELDBOSS Customer Experience are designed to help all levels of companies get the most out of their software. We want to provide you with the resources to reach your full potential. At FIELDBOSS, we know not every company is equipped with experienced software vetting, planning or implementation staff, or the … Continued
Don’t Take Our Word for It. Hear What Our Customers Have to Say. Continuing our FIELDBOSS client spotlight series with Action Elevator! Action Elevator Inc. is an independently owned elevator company servicing the New Jersey Metropolitan area, with headquarters in Fairfield, NJ. They are a commercial full-service provider offering repairs, installations, and maintenance for residential, … Continued
When an urgent phone call comes in from a customer in need, it’s your service departments time to shine. Don’t let your software and its limitations effect the service you provide to your customers. Basic Dispatching in FIELDBOSS is designed to make the process of scheduling your technicians as efficient as possible without sacrificing functionality. … Continued
If you’re struggling to find qualified, skilled workers to fill open positions in your field service company, you’re not alone. The industry’s talent pool started shrinking due to a retiring workforce and technician turnover years ago. Unfortunately, it has continued to shrink even more due to pandemic-related shutdowns, layoffs, and resignations, putting even more pressure … Continued
This article is the first in a series of cyber security articles we intend to publish in our newsletter and blogs. While we are not security experts, we can relay what we are doing for ourselves and what we see our best contractor clients doing. With Russia’s invasion of Ukraine, there has been a dramatic … Continued
The 2022 AHR Expo is over, and the FIELDBOSS team has settled back into our normal day-to-day routine. It was nice to have some warm weather and sunshine before heading back to the lower-than-normal freezing temperatures that greeted us back in Toronto. This year things were the most normal that they have been since AHR … Continued
When choosing a Field Service software, selecting a solution that has all the features and modules your business needs is important. Making sure those features and modules are optimized based on industry best practices so that the new tools don’t slow you down, is where the value lies. Field Requests is a FIELDBOSS feature born … Continued
FIELDBOSS is an enterprise level solution designed to allow small and medium-sized field service businesses to compete with their biggest competitors. At FIELDBOSS, we know not every company is equipped with experienced software implementation staff or have the time from ownership to commit to all the work required to evaluate this decision. The planning process … Continued
Improve Efficiency, Productivity and Profitability The Microsoft Power Platform is a robust collection of applications that our engineering department used as the framework for our FIELDBOSS application. It empowers FIELDBOSS customers to automate processes and harness the power of their data. Running your business on the Power Platform is transformational for the contracting market. A … Continued