It is no secret in the Elevator/HVAC contracting business that the biggest financial concern is field staff utilization and realization. A 1% variation in billings and/or field staff costs have a direct impact on cash flow, net income, and the valuation multiple. Contractors use a variety of time tracking and collection tools ranging from paper … Continued
Inspections can be utilized in many ways, whether to aid with COVID protocols or equipment specific check lists. The video will show a brief overview of a Service Activity and how to create & update an Inspection. FIELDBOSS Inspections are customizable to your requirements and can be adjusted for your specific business needs. Lastly, a … Continued
Don’t Take Our Word For It. Hear What Our Customers Have to Say. We are excited to introduce our new FIELDBOSS client spotlight series. In this series, we will let our clients do the talking. Learn about our amazing clients, the people behind them and their experience with FIELDBOSS. Our first client spotlight features Superior … Continued
Introducing our employee spotlight series. Every month, we’ll interview a new Rimrock team member and offer insight into their day-to-day, hobbies, and more. The Rimrock Corporation team, developers of FIELDBOSS contractor management software, is made up of many talented, hardworking individuals — but in addition to their day jobs, our employees have a wide array … Continued
COVID-19 turned the trade show and exhibition industry upside down. Although virtual events took place while gatherings were not permitted, attendee engagement was generally inferior compared to the old live events. It just wasn’t the same. Now, as vaccines roll out in force and restrictions loosen, in-person trade shows are making a comeback and we … Continued
Over the past few years, mechanical contractors of all types have been acutely aware about shortages of skilled field staff. Older experienced technicians are retiring, and despite seemingly unlimited demand for service trade jobs, the supply of replacements is lower than the decline in numbers. It is hard to know the exact reason for this. … Continued
We are excited to announce FIELDBOSS version 4.5 – the latest release of our industry leading field service contractor management software, built for the Microsoft Cloud and within Microsoft Dynamics 365. We regularly update our FIELDBOSS software to introduce new features, enhancements, and bug fixes. Major new releases are largely based on industry specific feature … Continued
For many field service companies, knowledge about products, processes and customers is not written down — it is in their technicians’ heads. This is known as “tribal knowledge.” Your service technicians’ tribal knowledge is one of their most valuable assets in the field. Their experience and expertise provides value to your clients. However, tribal knowledge … Continued
After months of research and sitting through demos, you’ve finally chosen a new software for your field service business. What a relief! Now comes the hard part. Implementing any kind of new technology or business process in the workplace is a change that can really stress people out. Change, itself, isn’t so scary. What’s scary is the … Continued
On December 29, 1970, President Nixon signed the Occupational Safety and Health Act, which was enacted on April 28, 1971. For 50 years, OSHA has played an integral role in the safety of heating, air conditioning, ventilation, and refrigeration professionals. So What Does OSHA Do? OSHA is part of the United States Department of Labor. … Continued
Many field service contractors shy away from technology investments and implementations for their company. They are afraid it will take too long and cost too much money. When you invest in a new software platform, you want to make sure the implementation is swift, clean, and efficient—and that you get a speedy return on your … Continued
Another happy FIELDBOSS customer. Performance Elevator is a Canadian 12 user team (5 Office, 7 Field) based out of Scarborough Ontario. Performance Elevator does a bit of everything including Service, Maintenance, Modernization and New Construction around the GTA. FIELDBOSS is a perfect fit for their growing elevator business because it was able to be implemented … Continued